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Enable Google Services Framework on Your Device If that does not work, check if disabling your phone’s Bluetooth resolves the issue (especially if the phone is connected to a smartwatch through Bluetooth).Ģ.Once restarted, launch Google Play Store and check if it works fine.In the case of a Samsung device, you may press/hold power and volume down button till the device restarts (about 10 seconds).

Press and hold the power button of your Android device till the phone restarts (around 30 seconds).

Before starting the troubleshooting process, ensure the issue does not result from a service outage from Google.

Corrupt OS of the Android Device: This error might occur if the OS of your Android device is corrupt, and due to this corruption, the Play Store is failing to access components essential for the Play Store’s operation.Ī temporary glitch in the Android phone’s modules could cause it to show the DF-DFERH-01 error, and a forced restart of your Android device may clear the error.

Corrupted Cache: If the cache, data, or installation of the Google Play Store or any related apps (like Google Play Services) is corrupt, then that may not let the Play Store access essential modules for its operation.

Missing Essential Permissions You may encounter the error DF-DFERH-01 while the Google Play Store tries to retrieve information from the server if the Play Store itself or any of its dependencies (like Google Play Services) does not have the required permissions on your phone.Outdated Device or Google Play Store: Google Play Store may show the server information retrieval error if its installation or the OS of the Android device is outdated, as it can make the data packets incompatible with Google Servers.

Disabling of Essential Apps: If the applications essential for the background operation of the Google Play Store are disabled on your phone (like Google Services Framework), then that may cause the error DF-DFERH-01 on the Google Play Store.